Terms of use

Last updated: 16 September 2025

1. Who we are

The website https://englandloves.online/ (the “Website”) and any related services (the “Service”) are provided by ONE MARKETING CONSULTING LTD, a company incorporated in England and Wales (company number 16785611), registered office 53 Coronation Close, Bodelwyddan, Y Rhyl, United Kingdom, LL18 5SY (“we”, “us”, “our”).

2. By accessing or using the Service you agree to these Terms of Use (“Terms”). If you do not agree, do not use the Service.

  • 3. Eligibility

    3.1 You must be 18+ to use the Service.

    3.2 You confirm you are legally capable of entering into a binding contract and are using the Service for personal, non-commercial purposes.

  • 4. Account

    4.1 You must provide accurate information and keep it up to date.

    4.2 You are responsible for keeping your login credentials confidential and for all activity on your account.

    4.3 We may require age or identity verification where reasonably necessary for safety, legal, or compliance reasons. Failure to complete may lead to suspension.

  • 5. Safety & prohibited content

    (a) content involving or depicting minors (zero tolerance);

    (b) illegal content or activity;

    (c) harassment, hate, threats, doxxing, incitement of violence;

    (d) sexual exploitation, non-consensual intimate content, prostitution/escort solicitation, human trafficking;

    (e) scams, fraud, spam, impersonation, multi-account abuse, malware;

    (f) commercial advertising or lead-generation without our written consent;

    (g) content infringing third-party IP or privacy rights.

    Online Safety: We operate moderation processes (automated and/or manual). We may remove content, restrict features, suspend or terminate accounts and, where required by law, refer matters to law enforcement.

  • 6. Your content & licence

    6.1 You retain rights to content you post.

    6.2 You grant us a worldwide, non-exclusive, royalty-free licence to host, store, display, reproduce, adapt and distribute your content solely to operate, improve and promote the Service and to comply with legal obligations. This licence ends when your content is deleted, except for reasonable backups, legal retention, or where your content has been shared with others who have not deleted it.

    6.3 You warrant you own or control the necessary rights in your content and it does not breach these Terms or applicable law.

  • 7. Interactions & matching

    7.1 We do not guarantee matches, dates, relationships or outcomes.

    7.2 Exercise caution in interactions and when meeting others. Arrange meetings in public places, tell a friend, and follow local safety guidance. You are solely responsible for your decisions and interactions.

  • 8. Paid features (if offered)

    8.1 We may offer subscriptions, one-off purchases (e.g., boosts) or virtual items/credits. Details (features, term, price, auto-renewal) will be shown at purchase.

    8.2 Auto-renewal: If a subscription is offered, it will renew automatically for the stated period unless you cancel before the renewal date through your account or (for app-store purchases) through the relevant store.

    8.3 App-store billing: If you purchase via Apple App Store or Google Play, billing, cancellation and refunds are handled by that store’s terms; we cannot modify those charges.

  • 9. Cooling-off & refunds (UK consumers)

    9.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may have a 14-day right to cancel service contracts concluded online.

    9.2 If you ask us to start providing a subscription or digital service during the 14-day period, you acknowledge that the right to cancel may be lost once full performance begins; if you cancel within 14 days after requesting early start, we may charge a pro-rata amount for the period provided.

    9.3 Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

    9.4 Unless required by law, virtual items/credits that have been consumed or used are non-refundable.

  • 10. Acceptable use

    You must not:

    (a) reverse-engineer, scrape, or access the Service via bots;

    (b) collect or harvest data from users without consent;

    (c) use the Service to conduct surveys, contests, multi-level marketing or similar;

    (d) interfere with security or integrity of the Service;

    (e) use another person’s account or sell/lease your account.

  • 11. Intellectual property in the Service

    The Service, including software, design, trademarks and branding, is owned by us or our licensors. Except for the limited rights expressly granted, no rights are transferred.

  • 12. Privacy

    Personal data is processed in accordance with our Privacy Policy (UK GDPR and Data Protection Act 2018). The Privacy Policy is separate from these Terms and explains lawful bases, data sharing and your rights. (If not yet published, we recommend publishing it before launch.)

  • 13. Third-party links & services

    The Service may link to third-party sites or services. We are not responsible for their content, terms, or policies.

  • 14. Enforcement

    We may remove content, suspend or terminate accounts, restrict features, or block access if we reasonably believe a breach occurred, to protect users, or to comply with law/regulator requests. We may preserve and disclose information as legally required.

  • 15. Disclaimers

    15.1 The Service is provided on an “as is” and “as available” basis.

    15.2 We do not warrant uninterrupted or error-free operation, or that content will be accurate or complete.

    15.3 We do not conduct routine criminal background checks; we reserve the right to carry out checks where permitted or required by law.

  • 16. Liability

    16.1 Nothing excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under law.

    16.2 Subject to 16.1, we are not liable for: (a) indirect or consequential loss; (b) loss of profits, business, goodwill, or data; (c) actions or omissions of other users or third parties.

    16.3 Subject to 16.1, our total aggregate liability arising out of or in connection with the Service and these Terms shall not exceed the greater of £50 or the total fees you paid to us in the 12 months preceding the claim.

  • 17. Termination

    You may delete your account at any time. We may terminate or suspend your access per section 14. On termination, the licence in section 6 ends (subject to backups/legal retention). Fees already paid are non-refundable except as required by law or section 9.

  • 18. Changes to the Service and Terms

    We may modify the Service and update these Terms. We will post the updated Terms with a new “Last updated” date and, where changes are material, provide reasonable notice via the Website or email (if available). Continued use after changes means acceptance.

  • 19. Complaints & contact

    If you have a complaint about the Service or content, notify us with sufficient detail to locate and assess the issue (URL, screenshots, timestamps).

    Postal contact: ONE MARKETING CONSULTING LTD, 53 Coronation Close, Bodelwyddan, Y Rhyl, United Kingdom, LL18 5SY.

    Email contact: support@englandloves.online

  • 20. Governing law & jurisdiction

    These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except that consumers resident in the UK or the EU may bring claims in their local courts where mandatory consumer laws grant that right.

  • 21. Miscellaneous

    21.1 These Terms constitute the entire agreement between you and us regarding the Service.

    21.2 If any provision is invalid, the remainder remains in force.

    21.3 Failure to enforce a provision is not a waiver.

    21.4 You may not assign your rights or obligations. We may assign to an affiliate or in connection with a merger, acquisition or asset sale.